Your inquiry is used to follow up about your business. It does not automatically enroll you in a newsletter, and we do not sell website inquiry information or share it for cross-context advertising.
Website information: notice at collection
When you send an inquiry, we collect your business name and type, contact name, email address, optional phone number, message, equipment preferences when provided and selected language. We use this information to respond about your payment needs. Do not include an EIN, banking or card information, merchant statements, passwords or identity documents in this public form.
Cloudflare provides website hosting, inquiry storage, queues and Turnstile security verification. Turnstile processes technical browser and network signals to check for abuse; see Cloudflare's Turnstile privacy information. Twilio processes the recipient address, message content and delivery records for our email acknowledgment and business notification. Our business inbox and private tracker use Google services.
The acknowledgment introduces EZ Charge's payment services and includes an email opt-out. A separate person may follow up about your request. Sending an inquiry does not subscribe you to a newsletter or recurring marketing, and providing a phone number alone does not authorize automated texts. Automated SMS is currently inactive.
Information we collect
When you contact us, we receive your business name, contact name, email, optional phone number, business type, message, language and any equipment selection you submit. We may keep related correspondence and follow-up notes in our private business records.
Hosting and security providers may process technical information such as IP address, browser/device information, requested pages, timestamps and security identifiers. Please do not send card numbers, bank details, EINs, passwords or sensitive documents through this inquiry form or ordinary email.
How we use it
We use inquiry information to answer questions, compare suitable payment options, prepare requested quotes, arrange a consultation when helpful, provide support and maintain follow-up records. We also use information as needed to protect our services, prevent abuse and meet applicable legal obligations.
Submitting an inquiry may result in an acknowledgment email and follow-up about your request. It is not permission for unrelated advertising, enrollment in a recurring marketing list or automated marketing texts. You can ask us to stop optional follow-up by replying or emailing us.
Providers and sharing
Cloudflare hosts this website and supports inquiry processing, storage, queues and security verification. Twilio supports email transmission, delivery-status records, bounce and complaint handling and suppression. Google services support our business inbox and private inquiry tracker. We provide these services only the information needed for their roles.
Earlier submissions and correspondence may still exist with FormSubmit, its security providers and Google. Replacing the submission path does not automatically remove those copies. US Card Solutions and other selected payment providers may receive information needed for a requested application or service; their separate agreements and privacy policies apply. We do not collect secure application documents through this public inquiry form.
We do not sell website inquiry information or share it for cross-context advertising. SMS opt-in information and consent are not sold or shared with third parties or affiliates for marketing. Operational service providers may process that information on our behalf to provide the specifically requested messaging service.
Cookies and browser choices
We have not installed advertising pixels or analytics trackers in the EZ Charge website code. Hosting/security services and Turnstile verification may process browser and network information; earlier FormSubmit submissions remain subject to that provider’s policy. Our cookie notice stores only its dismissal for the browser session. The selected language is carried in the page URL; no saved language preference is required.
See our cookie details and browser controls. The current website does not change its behavior in response to Do Not Track. We do not use inquiry data for the sale or cross-context advertising that Global Privacy Control signals address. Third-party services may handle those signals under their own policies.
Retention
In the direct inquiry backend, resolved inquiries that have been copied to our private tracker are eligible for removal of their detailed form content after 30 days. Unresolved delivery, security, opt-out or review issues can remain longer until resolved. Minimal inquiry IDs, delivery status and duplicate-prevention audit records are normally retained for up to 12 months. These periods apply to the direct backend; they are not a promise that email, tracker, provider records or backups are erased at the same time.
We retain limited suppression information as needed to honor opt-outs and prevent unwanted messages. If automated SMS is introduced, consent evidence has a separate retention schedule: at least while consent remains active and longer when required by law. It is not deleted by the ordinary inquiry audit cleanup.
FormSubmit's earlier submission archive has its own retention period; email and private business records are retained for a reasonable period to respond, support a requested service, meet applicable obligations and handle disputes. You may request access, correction or deletion by contacting us.
Access, correction and deletion
Email contact@ezchargenow.com to request access to, correction of or deletion of information you provided, or to ask about its use. Provide enough information for us to locate the relevant inquiry. We may need to verify your identity before disclosing or changing a record; do not send sensitive identity documents through the public form.
We handle requests in accordance with applicable law. Rights and exceptions depend on your location and the circumstances. This policy does not limit rights that the law provides.
Security and processing locations
We use access restrictions and service-provider protections for our business records. No website, email service or storage system can guarantee absolute security. This public inquiry form is separate from a secure merchant application.
EZ Charge is based in the United States. Our providers may process information in the United States and other locations where they operate. Their privacy notices explain their processing and safeguards.
Other websites and children
External payment portals, social networks, email services and other linked websites operate under their own notices and terms. This website is for business inquiries and is not directed to children under 13. If you believe a child submitted personal information, contact us so we can review and address it.
Changes and contact
We will post updates here with a new effective date. If a material change requires an additional notice or choice under applicable law, we will provide it.
Privacy contact: EZ Charge LLC, 101 E Lincoln Ave, Suite 240, Anaheim, CA 92805 — contact@ezchargenow.com.
When another provider handles your request
When you proceed with a US Card Solutions service or a secure merchant application, that provider and the participating payment organizations handle their part of the process under their own notices and agreements. Our partnership does not make EZ Charge the operator of every linked platform.
Read the US Card Solutions Website Privacy Notice. For information held directly by USCS, its published privacy contact is Info@uscardsolutions.com. You may contact EZ Charge for help identifying the appropriate provider.
Marketing choices and requested service
The preset email acknowledgment contains a promotional introduction to EZ Charge's services. To stop marketing follow-up, reply STOP or contact contact@ezchargenow.com. We retain limited suppression information to honor that choice. Requested service correspondence and personal follow-up are handled separately from unrelated marketing.
Automated SMS is currently inactive. A phone number is not consent to texts. If a text acknowledgment is offered later, it will require a separate, optional, unchecked consent choice describing the sender, message purpose, frequency, charges and opt-out. Consent will not be a condition of purchasing services. We will not use that consent for unrelated or recurring promotions.
How deletion requests are handled
We review your request, verify it as appropriate, identify related records and explain any lawful retention exception. Removing a browser preference does not delete an inquiry. Removal from our dashboard must also prevent that inquiry from being imported again.
Relevant copies may exist in email, private records, provider systems and backups. Moving a notification to Gmail Trash is not immediate permanent erasure; Gmail normally retains it there for up to 30 days. Other correspondence and records held by separate providers require separate review. We will describe the action taken and any information that must remain.
California privacy choices
Where the California Consumer Privacy Act applies, California residents may request access to or information about their personal information, correction or deletion, opt out of sale or sharing for cross-context advertising, limit qualifying uses of sensitive personal information and exercise rights without unlawful discrimination. Rights have legal exceptions. Our website inquiries are not sold or shared for cross-context advertising, and we do not request sensitive financial or identity documents through this form.
Send requests to contact@ezchargenow.com. An authorized agent may contact us on your behalf; we may request proof of authorization and verify your identity where permitted. We will explain relevant verification or retention limits and respond within the time required by applicable law. Do not send identity documents through the public inquiry form.
Inquiry security and delivery
Our inquiry service uses Cloudflare Turnstile for abuse protection, Workers to validate inquiries, D1 for inquiry and delivery records, and Queues to process email work. Twilio sends our inquiry introduction and internal business copy. Google supports our business inbox and private inquiry tracker. Our previous FormSubmit route may remain relevant to older correspondence.
To avoid duplicate submissions, this tab keeps an opaque inquiry identifier, a fingerprint of the submitted fields, and whether receipt was confirmed in session storage. Contact details and verification tokens are not stored in that receipt record. It lasts until the browser session ends. Blocking this storage prevents the protected form from sending; you can email contact@ezchargenow.com instead.
Twilio may forward bounce and spam-complaint reports, including affected email addresses and event details, to our business inbox. We use verified reports and opt-out records to avoid unwanted follow-up. A submission receipt confirms that our system accepted the inquiry; it does not prove inbox delivery. Submitting does not enroll you in recurring marketing. Providing an optional phone number does not authorize automated texts.
The email provider may record opens and link clicks through a tracking image and redirected links. These records can include the recipient address, time, and technical browser or network data. Opens or clicks are not consent to further marketing. Inbox providers may load images or check links automatically, so these records do not prove that a person read an email.