LET’S TALK PAYMENTS

A simpler setup
starts here.

Tell us about your business.We’ll help you understand the options and the next steps.

FIRST CONTACT

Tell us a little.

Share a few details about your business and what you’re looking for.

Start with your question. We’ll reply by email within 1–2 business days and arrange a call if it would help. This first-contact form is separate from the secure merchant application.

Cloudflare protects and receives this inquiry. Twilio processes the email acknowledgment. Privacy details.

We use your business and contact details to respond and send an email acknowledgment. Read our privacy notice for providers, retention and your choices. Our private CRM activity history and encrypted backups can retain request details indefinitely. Contact contact@ezchargenow.com to request access or deletion; some required records may be retained. Sending an inquiry does not enroll you in ongoing marketing.

Contact EZ Charge

Please do not enter an EIN, card number, bank details or sensitive documents here.

LET’S MAKE IT SIMPLE

What happens next.

1

Tell us about your business.

We’ll review your needs and follow up if more information is needed.

2

Choose the next step.

We’ll answer by email and arrange a call or meeting if helpful. Then we can compare the setup and costs.

3

Apply securely when ready.

We’ll guide you to the separate secure merchant application. After approval, we’ll help coordinate equipment and setup.

HERE TO HELP

Need tech support with your device?

Already processing with us? Tell us your business name, device model and what isn’t working so we can help with the next step.

Contact support

Please don’t include card numbers, passwords or bank details.

GOOD QUESTIONS. CLEAR ANSWERS.

Let’s clear
a few things up.

Do I need a card machine or a full POS system?

A card machine takes payments. A full POS system can also help manage products, menus, orders and sales reports, depending on the software plan. Start with how your business works: where you take payments, whether you need receipts, and whether you manage stock or orders. We help you compare suitable options and their full costs. Keeping your current setup may be the best choice.

What happens after I contact EZ Charge?

We discuss your business needs in an online meeting, usually Google Meet, with Zoom or phone as alternatives. We review payment options, equipment and costs before you decide. For an approved equipment setup, we arrange shipment of equipment configured and ready to use. The exact equipment, software, fees and availability depend on merchant approval and your agreement.

What does payment processing cost?

Pricing depends on your business, payment volume, transaction types, and chosen equipment. Request a tailored quote and review all processing fees, recurring charges, equipment costs, and contract terms before deciding.

Can you connect payments with my accounting software?

We can explore QuickBooks and other accounting connections through supported integrations. Tell us the software, edition, and payment tools you use so we can check compatibility and any additional fees.

Are all features included with every system?

No. Features depend on the hardware, software plan, processor integration, and enabled services. We’ll confirm the recommended configuration and costs in your quote.

Can I use my existing equipment?

Possibly. The device model, software, and current setup need to be checked for compatibility. Tell us what you use so we can review your options before you buy anything new.

Can you help if I’m just starting out?

Yes. We can help you explore payment solutions for a new business and understand the application and setup process. Merchant accounts are subject to review and approval.

How quickly can I get started?

Timing depends on application review, required documents, equipment availability, and setup needs. We’ll help clarify the next steps for your chosen solution.

Do I need to switch right away?

No. Start by comparing your options. Check your current agreement for cancellation terms and equipment obligations before making a change.

When will payments reach my bank?

Deposit timing depends on your account, processing cutoff, bank schedule, and any review or hold. Ask whether next-business-day funding is available for your setup.

Who helps if my equipment stops working?

Use the technical-support contact in your account’s welcome or setup information. You can also email EZ Charge for help finding the appropriate contact. Email is not an emergency support line.